PRIVACY & COOKIE POLICY

This Privacy Policy explains our data collection, use, and disclosure practices in accordance with the General Data Protection Regulation (GDPR) and Swedish law.

Collection and Use of Personal Information

We may collect personal information from users when they create an account on our website, conduct a transaction on our website or contact us through the website. This information may include, but is not limited to, name, email address, payment details (including credit card information) and contact information. We also collect, comments, feedback, product reviews, recommendations, and personal profile information. This information will be used to provide users with the services they request and to improve our website.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also use Google Workspace and its associated applications to store user information. This information may be used for the same purposes as information collected through our website and for additional services requested outside the website via email, telephone or other means of communication.

We use make.com and zapier.com to process and share user information between the website, Google Workspace and its associated applications as well as other third-party service providers. To provide their services it might be necessary for the aforementioned companies to store your information on their servers.

We use cookies on our website. We will ask you to consent to our use of cookies when you first visit our website.

Disclosure of Personal Information

We may share user information with third-party service providers, such as XPS Network, for the purpose of providing our services. These service providers are required to maintain the confidentiality of user information and are prohibited from using it for any other purpose.

We may also disclose user information as required by law, such as in response to a subpoena or court order.

Data Retention

We will retain user information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

If you don’t want us to process or store your data anymore, please contact us at dpo@handballperformancehub.com.

Security

We take appropriate measures to protect user information from unauthorized access, alteration, disclosure or destruction.

Rights

According to the GDPR your rights include the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing, the right to data portability, the right to complain to a supervisory authority and the right to withdraw consent. Please see the full General Data Protection Regulation for more information.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us through our website or via support@handballperformancehub.com.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the updated Privacy Policy on our website.

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.